The Palms Resort Of Mazatlan, Mazatlan ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, Mexico, 82100

The Palms Resort of Mazatlán is situated in the vibrant Golden Zone, a region known for its lively atmosphere and beach access. This resort features a panoramic swimming pool and direct pathways to the sandy shores of the Pacific Ocean. Styled in rustic Mexican architecture, it offers a blend of comfort and elegance.

Location

The Palms Resort is located 0.9 miles from El Cid Marina and 5 miles from local attractions such as the aquarium and La Gran Plaza. Taxis and private shuttle services are recommended for airport transportation. The hotel is positioned conveniently in the Golden Zone, surrounded by shops, restaurants, and clubs.

Rooms

The resort comprises 190 air-conditioned rooms equipped with modern amenities. Each room includes a private balcony, allowing guests to enjoy mountain or ocean views. Features such as laptop-friendly workspaces, free Wi-Fi, and safety boxes cater to both leisure and business travelers.

Eat & Drink

The Oasis Restaurant/Bar offers a swim-up bar and a variety of snacks and liquors. For seafood lovers, the Pergolas restaurant specializes in a range of dishes, including sushi served at Playa Roll Sushi and Bar. Guests can also enjoy meals at Panama Restaurant, which serves breakfast, lunch, and dinner.

Leisure & Business

Recreational amenities include an outdoor pool, gym, and tennis courts. The resort also provides a kids' club and beach volleyball facilities. For business needs, it offers 7973 square feet of meeting and conference space, accommodating groups of various sizes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

23 m²

Bed options:

1 Double bed

Pool view

Coffee machine

Air conditioning

room details

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Suite

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Sea view

Coffee machine

Balcony

room details

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Double Room

Max:

4 persons

28 m²

Bed options:

2 Double beds

Sea view

Coffee machine

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Mazatlan 3.0 mi

Airports

General Rafael Buelna (MZT) 21.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect Pool Oasis

I absolutely loved the pool area! The loungers around the pool and on the sand were so comfortable, and the service by the pool was outstanding, making it the ideal spot to relax.view full review

Stunning Ocean View

The room on the 4th floor offered breathtaking views of the ocean. Falling asleep to the soothing sounds of the waves was an unforgettable experience that truly enhanced my stay.view full review

Excellent Towel Service

I appreciated the towel service by the pool, which was both attentive and prompt, adding a touch of luxury to my time by the water.view full review

Welcoming Lobby

The lobby was beautifully designed and inviting. It created a fantastic first impression and was a lovely area to relax in throughout my stay.view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers

Services

Valet parking
Room service
Car rental
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Back massage
Full body massage
Shallow end

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, Mexico, 82100

Map view

street view

Av. Camaron Sabalo 696, Zona Dorada, Mazatlan, Mexico, 82100

City landmarks

Ave. Sabalo Cerritos entronque el Habal

Mazagua

2600 ft

Church

Parroquia San Judas Tadeo

2000 ft

Aquarium

Mazatlan Aquarium

2.7 mi

Museums

Sea Shell City

1.1 mi

El Cid Golf & Country Club

2900 ft

Night club

Classico Mazatlan

4600 ft

Golf Course

El Cid Country Club Golf Course

4000 ft

Church

Parroquia De La Sagrada Familia

5000 ft

Av Playa Gaviotas 505

Onilikan

4700 ft

Onilikan Licores Artesanales de Mazatlan

4700 ft

Island

Deer Island

1.3 mi

Playa punta del sabalo

4700 ft

Av Camarón Sábalo s/n

Aries Fleet

4900 ft

Casinos

Casino MonteCarlo

1.2 mi

Punta Camaron Beach

1.0 mi

Golden Zone

1.0 mi

Beach

Playa Gaviotas

5000 ft

Av del Mar

Family Monument

1.5 mi

Island

Bula

1.3 mi

Beach

Playa

3.2 mi

Highway 40 to Durango

Baluarte Bridge

1.8 mi

Hacienda Reynaud

1.1 mi

Night club

Prive Mazatlan

1.3 mi

Mi Casa

Sailing Mazatlan

1.2 mi

Golf Course

Pacific Golf Center

1.2 mi

Marina Mazatlán

Bibi Fleet

1.2 mi

Movie theater

Cinemas Gaviotas

1.2 mi

Night club

Valentino's

1.5 mi

Nearby

Beach

Aqua Sports Center

2000 ft

Restaurants

Palapa del Mar

200 ft

Av. Camaron Sabalo 6000 Fracc. Sabalo Country

Carlos & Lucia's

300 ft

Calzada Camaron Sabalo # 2000 Golden Zone

Los Arcos

600 ft

Av. Camaron Sabalo # 1019 Between Hotel El Cid and The Palms Resort. Zona Costera

La Concha

1200 ft

Av. Camaron Sabalo S/N El Cid El Moro Beach Hotel

El Capitano

1300 ft

Camaron Sabalo 1303 Golden Zone Entre el Quijote Inn y las Gavias

La Cascada at El cid El Moro Beach hotel

1200 ft

Av Camaron Sabalo

Nasha's Place

1600 ft

Calzada Camaron Sabalo 1936

El Alcazar

1600 ft

809 Avenida Camaron Sabalo

Villa Italia Restaurante Italiano

1900 ft

Ave Camaron Sabalos

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

7.6/10

Very good

Rooms

7.6

Location

7.6

Service

8.2

Dining

7.4

Don

United States of America, February 2024

7.8/10

I had such a relaxing stay at this hotel! The ocean view from the room was spectacular, and hearing the waves all night was so soothing. The pool right by the ocean was a highlight. However, the street noise and ongoing construction were a bit bothersome.

Rooms

8.0

The room was clean and had a dehumidifier, which was helpful. Although a bit noisy due to street traffic and construction, the breathtaking ocean view made up for it.

Service

9.0

The service at Panama Restaurante was exceptional, especially thanks to Jimena. The staff was kind and attentive throughout my stay.

Location

7.0

The hotel is wonderfully close to the bustling strip and within walking distance of many shops and restaurants. However, if you don't have an ocean-view room, the noise from the high-traffic avenue can be a downside.

Dining

7.0

The dining experience was really good, especially the grilled seafood. The only downside was the slow service at Panama restaurant, where the menu was a bit limited.

Facilities

8.0

The hotel facilities were well-maintained and provided everything I needed for a comfortable stay.

Joe

United States of America, January 2024

7.8/10

The hotel offers a stunning ocean view with the pool right by the water, providing a truly relaxing experience. However, due to high humidity, the beach view may not be as clear. You can enjoy the soothing sound of the waves all night, making it a very peaceful stay.

Rooms

8.0

The room with street traffic and construction noise was a bit bothersome, but the ocean view was spectacular. Listening to the waves throughout the night was incredibly relaxing despite the high humidity.

Service

6.0

The staff's customer service efforts were lacking, with bellboys and waiters passing by but not offering the best assistance. However, the hotel did make an effort to address any issues that arose.

Location

9.0

The location, north of Zona Dorada, is superb for a quieter, more relaxed beachfront experience compared to other resorts. Although a bit distant from 'Malecon,' the area is well-maintained and ideal for friends or family getaways.

Dining

7.0

The dining experience was a mixed bag, with slow service at the a la carte Panama restaurant. The Italian strata served across the street helped make up for the ongoing construction and street noise, offering a decent dining option.

Facilities

9.0

The hotel facilities were well-kept, with the pool and ocean-side location standing out as the highlights of the property.

Michael

United States of America, December 2023

7.2/10

My stay at the hotel was a mix of positives and negatives. The rooms were clean with a dehumidifier, but lacked luxury for the price paid. The mountain views were a nice touch. The service was mostly great, with friendly staff around the pool, but some unprofessional attitudes were noticeable. The location was good, not far from attractions, although the hotel itself seemed old. Dining was excellent, offering a good selection despite high prices for some items.

Rooms

7.0

The rooms were clean and equipped with a dehumidifier, although not as luxurious as expected for the price paid. The mountain views added a nice touch.

Service

8.0

The staff, especially around the pool, were very kind and easy to deal with. However, some Bellboys and waiters seemed untrained and unprofessional.

Location

6.0

The hotel was in a good location, close to many shops and restaurants, but the property itself appeared tired and old.

Dining

8.0

The dining experience was excellent with a good selection, although some items were way overpriced. The construction and street traffic were minor inconveniences.

Facilities

7.0

The facilities were satisfactory, although no specific details were provided.

Lisa

United States of America, October 2023

8.0/10

The hotel has very comfy beds but had a smell indicating it had not been in use for some time. The toilet tank had issues, and balcony sliding doors were not easy to open. However, there was a decent room quality with faint patches of mold in some areas.

Rooms

7.0

The rooms were decent.

Service

9.0

The service was very friendly and helpful. The staff explained everything about the hotel patiently.

Location

8.0

The location is prime in the tourist area, close to the 'Malecon' and near Panama's excellent restaurants. However, service at the in-house Panama restaurant was extremely slow.

Dining

8.0

The dining experience was excellent with a good selection, but service could be slow at times.

Facilities

8.0

The hotel had facilities that made up for the ongoing construction and street traffic. The Italian grilled meat was a standout dining option.

Rachel

United States of America, June 2023

8.0/10

I had a wonderful stay at the hotel, with breathtaking ocean views and the sound of the waves lulling me to sleep at night. The quiet atmosphere and comfortable pool area made for a relaxing experience, though some areas could use updating. The location was convenient but not too close to the hustle and bustle of the town.

Rooms

8.0

The room was very comfortable for us and had a fantastic view of the ocean.

Service

9.0

The staff was extremely helpful, friendly, and went above and beyond to ensure a great stay.

Location

8.0

The hotel's location allowed easy access to the beach and a quick trip to the historic part of town.

Dining

7.0

The a la carte dining experience at the Panama restaurant was a bit slow, but the dishes were delicious.